NEW INC is partnering with MCN (Museum Computer Network) and the Knight Foundation to build a web-based collection of case studies documenting cultural organizations’ uses of new technology. The goal is to create an open exchange of knowledge and insights that can help the whole sector grow into the future.

Will you contribute by spending ~20 minutes* reflecting on your org or company’s latest technology-focused project?

*Please note that once you start filling out this form, your responses CANNOT be saved to edit later. For the best experience, we recommend using this PDF to gather information and outline your responses before you begin.
Your image attachments will need to be emailed to after you submit your case study. Thank you for your patience as we work through bugs. Also note that submissions may be edited for clarity, and will then be published on At that point, the information you submit will be publicly accessible online.
Great, let's get started! What's your name?
Feel free to include your pronouns. Also note that your name will be published as the author of this case study.
Now, are you on staff at a cultural organization, or are you a vendor/consultant?
Based on this response, we'll have different questions to ask you.
What company do you work for?
What kind of services does your company provide?
And what cultural organization did you work with on the project you'll be telling us about?
And what cultural organization do you work for?
What's your role at this organization?
What's your email?
This will not be publicly shared. However, we might contact you for further information about your project.
Nice to meet you{{ name != "" ? ", " + name : "" }}. Now we'd like to hear more about your latest project that used technology at {{ organization != "" ? organization : "your organization" }}.
What's your project's name?
If it doesn't have a name, just describe it in a few words.
Can you summarize the project in a short blurb?
Describe what you created and how it worked.
What were the goals behind your project?
Tell us more about what drove you to pursue this project, and what you hoped it would accomplish.
Write in or choose the technologies that were used/created for this project?
You can pick from the list of technologies below, or add a new one, separated with a semi-colon.
Who helped make this project happen?
Use this space to shout out your key collaborators, vendors, and/or funders. If you’d like to shout out anyone directly, list their names, roles, and titles/affiliations. Or, you could simply list departments or teams that you worked with.
What was this project's overall budget?
How did you fund this project?
From start to finish, about how long did this project take?
You’re doing great! Now let's categorize your project to help others discover it.
What keywords best describe the project?
Feel free to pick from the list of tags below, or type your own, separated with a semi-colon. This will help make your project more discoverable, so aim to apply at least ~7 keywords.
You’re in the final stretch! Now we’d like to hear your reflections on the project.
Your insights will help others who are considering taking on similar projects, so please take your time and share as much background information, analysis, and advice as possible to ensure readers can get the full picture.
Briefly describe your project’s timeline and development.
How did you get started with this project, and how did the scope evolve as you moved it forward?
What do you think went really well?
Share examples of what felt smooth, positive, and effective with this project.
What were the outcomes?
We’d love for you to share any measurable outcomes that showcase your project’s impact, such as audience engagement metrics, website visits, downloads, etc.
Note: if you don’t have access to these numbers, ask someone from your marketing/web team for help!
What was most helpful in pulling this project off?
Share what was fundamentally important in making this project a success, such as necessary staffing support, must-have integrations, or anything else that was key in making it happen.
Based on your experience, what advice do you have to share?
Hindsight is 20/20! For others considering a similar project, what would you advise them to look out for?
Do you plan to continue this project?
Let us know if what you created will become a regular part of your ongoing operations, or if it was a one-and-done experiment.
Help us make your submission shine!
Please upload some images, including process and result.
Make sure to title your images descriptively so we know which project they correspond with. Thank you!
Please upload any documents you might have.
Include any project-related reports, briefs, or other documentation in PDF format—just make sure it's all material you're comfortable sharing.
Where can readers go to learn more about this project?
Use this space to share further resources related to your project, such as its marketing website, app download link, news/press, and even Github repositories or other open-source materials.
Sorry, it looks like there are some problems with your submission :(
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